Returns Policy
CAN I RETURN A PRODUCT IF I'M NOT HAPPY WITH IT? Due to the individuality of each product, unless deemed faulty at point of manufacture, a refund will not be given.
WHAT HAPPENS IF THERE IS A FAULT WITH A PRODUCT? If you find a fault has occurred with a product please return the item in a clean condition and the package includes your name, address, contact number and the original order number issued with the product:
Please contact us initially via email at: returns@sportall.co.uk
Make sure you include a covering note with your name/address/contact telephone number or email address, clearly explain the reason for return along with the outcome you would like (Replacement or Refund). We endeavour to deal with returns within 3 - 5 working days, however if a replacement is required, please allow a minimum of 28 days for delivery, this may extend at busy times of the year. Most importantly we suggest you use a recorded method of carriage to return the goods to us. We cannot be held responsible for items lost or delayed in transit on the way back to us.
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